How to create personalised email address or custom email address

pick a domain for custom email address

Pick a domain

Sign up on Neo. Enter your custom domain, and follow the instructions.

configure dns for personalised email address

Configure DNS settings

Obtain DNS records from Neo and add them to your domain registrar so that Neo can access your email service.

create custom email address

Create custom email addresses

After verification in your Neo account, create new email addresses using your custom domain.

Why do you need a custom email address

Please note: To enable people to view and book a service, ensure that you mark the service as Active while adding it.
Personalised email to establish credibility

Establish
credibility

A custom email address enhances business credibility and trust with clients and partners. With Neo, you can increase engagement and achieve up to 40% higher email open rates.

personalised email to promote brand

Promote
your brand

Maintaining consistent branding with a custom email address makes your business more recognizable and memorable. Neo strengthens your brand identity with every interaction.

personalised email to enhance security

Enhance
security

Enhance security with custom email addresses from Neo, which offer advanced encryption, spam filters, and malware protection for sensitive information.

Personalised email to ensure consistency

Ensure
consistency

Consistent communication is vital; a custom email address helps achieve this across your organization. Neo makes it easy to stay organized and manage your emails efficiently.

Tips for creating a personalized email address (custom email address)

Create a memorable and personalized custom email address

When creating your custom email address, it's best to use your first and last name for a professional appearance. Avoid the use of nicknames or special characters.

Example:

  • Professional: david@smartech.com
  • Unprofessional: david_smith1987@example.com
custom email address example

Use a custom domain for long-term credibility

The simplest convention is to use your first and last name without numbers or unnecessary characters.

Example:

  • Custom Domain: info@smithconsulting.com
  • Free Email Service: info.smithconsulting@gmail.com
personalized email address example

Ensure consistency and security across platforms

Maintain uniformity by using the same or similar email address for all your professional accounts, such as social media, websites, and business communications.

Example: contact@smithconsulting.com for your website, social media, and email.

tips to create personalized email address
Here’s our detailed guide for picking the personalized email address.

The Neo promise

Data
Encryption

Data encrypted at rest and in transit with 256-bit ciphers.

Two-Factor Authentication

Stay extra safe with a second layer of authentication.

Hosted on AWS

Designed with reliability and uptime in mind.

24x7 support

Round-the-clock customer support for your queries.

Frequently Asked Questions

Can I use my existing domain for a custom email address?

Yes, if you already own a domain, you can use it to create personalized email addresses. You must configure your domain settings to work with your email hosting provider.

Can I get a personalized email address or custom email address for free?

Some providers may offer free personalized email addresses with limited features or as part of a bundle with other services. However, most professional and feature-rich solutions are paid.

How many personalized email addresses or custom email addresses can I create with my domain?

The number of email addresses you can create depends on your email hosting provider and the plan you choose. Many providers offer plans that allow multiple email addresses for different team members or purposes.

Can I create a custom email address or personalized email address without a domain?

Yes, you can create a personalized email address without a custom domain by using the email service provider's domain. Many email services, including Neo, allow users to create personalized email addresses using their standard domain.

Will my custom email address or personalized email address work on all my devices?

Yes, personalized email addresses work on all devices (computers, smartphones, tablets) that support email clients or webmail access. Most email hosting providers offer compatibility with popular email clients like Outlook, Apple Mail, and Gmail.

Can I migrate my existing emails to my new personalized email address?

Yes, most email hosting providers offer migration tools or services to help you transfer your existing emails, contacts, and calendars from your current email provider to your new personalized email account.

How secure is a personalized email address?

Email hosting providers typically offer various security features, such as SSL encryption, spam filters, and antivirus protection to secure your personalized email. Choosing a reputable provider and following best practices for email security is important.

Can I set up personalized email addresses for my team members?

You can create personalized email addresses for your team members using your custom domain. This helps maintain a consistent and professional communication standard across your organization.

What happens to my personalized email address if I forget to renew my domain?

If you forget to renew your domain, your personalized email addresses will stop working. Most domain registrars offer automatic renewal options to prevent this from happening. It's crucial to keep track of your domain's expiration date and ensure it stays active.

Can I use my personalized email address for marketing campaigns?

A personalized email address is ideal for marketing campaigns, as it helps build brand recognition and trust. However, you must follow email marketing best practices and comply with regulations such as GDPR and CAN-SPAM.

How do I manage my personalized email addresses?

You can manage your personalized email addresses through your hosting provider’s control panel or dashboard. This typically allows you to create, delete, and modify email accounts, set up forwarding, configure autoresponders, and manage security settings.

What support is available if I have issues with my personalized email address?

Most email hosting providers offer customer support via email, chat, or phone. Check your provider's support options and resources for assistance, such as knowledge bases, FAQs, and community forums.

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