How to create your own custom email domain using Neo

Visit the website

Go to the website and click on 'Free Trial' to start.

Choose your ideal domain

Proceed with or without an existing domain; Neo offers a free .co.site domain if needed.

Set up your email

Enter your current email address, set it up, and start using your email domain.

Why to get custom email domain with Neo

Please note: To enable people to view and book a service, ensure that you mark the service as Active while adding it.

Build brand
recognition

Your email address is an essential part of your brand. It reinforces your brand name and creates a lasting impression with every email you send from your custom domain.

Increase
credibility

A custom email domain can boost your business's credibility and professional perception. It can also create a positive first impression with potential clients.

Control and
security

With a custom email domain, you have complete control over your email data, enhanced security features, and the ability to ensure compliance with industry standards and legal obligations.

Features of Neo's custom email domain

View all features

Tips for creating custom email domain (examples included)

Consistency across channels

When creating your email address, it's best to use your first and last name for a professional appearance. Avoid the use of nicknames or special characters.

Example:

  • Professional: david@smartech.com
  • Unprofessional: david_smith1987@example.com

Choose a scalable name

Choose a flexible domain name that can grow with your business to avoid changing it later and maintain brand recognition.

Example:

  • If you start a small local bakery with the domain bobsbakery.co.site but plan to expand into a full-scale catering service, consider a more general domain like bobsfoodservices.co.site.

Regular renewals

Remember to renew your domain to keep ownership and access to your website and email. Automatic renewal services can save you time. Losing your domain can cause business disruptions and harm your brand.

Example:

  • Set reminders or use auto-renewal options provided by your domain registrar to prevent accidental expiration. If your domain yourbusiness.com expires, someone else might register it, causing you to lose access to your business email and website.
sales@smartech.co.site, customersupport@smartech.co.site, inquiries@smarttech.co.site

The Neo promise

Data
Encryption

Data encrypted at rest and in transit with 256-bit ciphers.

Two-Factor Authentication

Stay extra safe with a second layer of authentication.

Hosted on AWS

Designed with reliability and uptime in mind.

24x7 support

Round-the-clock customer support for your queries.

A Neo plan for everyone

Need more than 50 mailboxes?
Need more than 50 mailboxes?
Business  Starter
Save 20%
$2.49
$2.49
/mailbox/mo

Get 50% extra off with OFF50

Popular
Business Standard
Save 20%
$4.99
$4.99
/mailbox/mo

Get 50% extra off with OFF50

Best Value
Business Max
Save 20%
$9.99
$9.99
/mailbox/mo

Get 50% extra off with OFF50

Mailbox Storage

Storage capacity per mailbox

15 GB
50 GB
100 GB
AI-powered site builder

Single-page website template with logo, social links, WhatsApp and contact form

Free Beta
Free Beta
Free Beta
Platforms & Apps
Rich webmail

Neo mail on desktop web

Android and iOS apps

Check your Neo email on other mail apps

Inbuilt Calendar
Third-party mail app (POP/IMAP)

Check your Neo email on other mail apps

Powerful Business Suite ✨
Campaign Mode

Send good-looking personalised emails to multiple recipients at once, and keep the recipient list to yourself. You can also track who opened your email.

Appointment Booking

Create a unique meeting link and enable clients, customers, and team members to find time on your calendar and seamlessly schedule meetings with you.

Signature Designer

Create your signature with logo, links, and HTML code

Email Designer

Create your signature with logo, links, and HTML code

AI Email Writer

Get ready-to-use email drafts in seconds for any requirement, powered by Neo AI. All your cold emails, pitches, negotiations, and responses to enquiries are now taken care of!

Advanced Tracking

Know when someone opens an email you sent

Grammar & Spell Check
Advanced Mail Features
Priority Inbox

See only emails from senders you mark as Priority

Read Receipts

Know when someone opens an email you sent

50 Read Receipts
Email Templates

Save emails to reuse repeatedly. Template Library with pre-written emails included.

1 Email Template
Email Labels

Get ready-to-use email drafts in seconds for any requirement, powered by Neo AI. All your cold emails, pitches, negotiations, and responses to enquiries are now taken care of!

Contact Groups

Create a group of your frequently emailed recipients to reach out to them simultaneously

1 Contact Group
Send Later

Schedule your emails to be sent later

Undo Send

Undo sending your email to correct an error or add a file

Follow-up Reminders

Get a reminder to follow-up on important emails

HTML in Composer

Use custom HTML code to create more visually engaging emails

Block Sender

Block senders so their emails don’t appear in your Mailbox

Allow Senders

Add a specific sender or domain to your Allowlist to ensure their emails go to your Inbox and not Spam

Mailbox & limits
Multi-account Support

Sign in to multiple Neo email accounts simultaneously

Add Gmail account

Add a Gmail account to get new emails

Catch-all account

Mailbox to get emails sent to invalid email addresses in our domain

Email Aliases

Alias of your email address to segregate emails like sales or support. It simply forwards the received email.

Send email from Alias

Send emails using your alias identity to keep your primary email address hidden

Multiple external forwarders

Forward incoming emails to non-Neo email address

1 Forwarder
3 Forwarders
3 Forwarders
Mail sending Limits
500 per day
1000 per day
1000 per day
Privacy & Security
Two-Factor Authentication

Additional layer of security for your email account using Google Authenticator and others

Anti-virus protection inbound / outbound

Enhanced protection of sent and received emails with viruses, malware, phishing attacks, and more checks

Advanced Anti-spam

Measures to keep unwanted spam out of your Inbox

Custom DKIM

Improve email sent delivery by creating a digital signature for your domain that informs your recipient that you are a legitimate and verified sender

Others
Email Rules

Organize incoming emails automatically by creating rules to move them to folders and more

Conditional Forwarding of Emails
Auto-reply

While away, automatically notify people that you won't be able to get back to them right away

Shareable Calendar

Share your Calendar with your team and external contacts

One-click import of existing emails & contacts

Import your old emails and contacts to Neo

View more less
Chevron Icon - Elements Webflow Library - BRIX Templates

Frequently Asked Questions

What is a custom email domain?

An email domain name is the unique address that follows the "@" symbol in an email address. For example, in the email address "user@example.com," "http://example.com " is the domain name. It typically represents the organization or entity that owns the email address.

How do you get a custom email domain (free trial)?

To get a email domain name, you need to:

  1. Choose a domain name: Think of a unique and relevant domain name representing you or your business.
  2. Check availability: Use a domain registrar's website to check if your desired domain name is available.
  3. Register the domain: Purchase the domain through a domain registrar.
  4. Set up email hosting: You need an email hosting service to manage your email addresses

How do you buy email domain?

To purchase a domain name for email:

  1. Visit a domain registrar website (e.g., GoDaddy, Namecheap, Google Domains).
  2. Search for your desired domain name to ensure it's available.
  3. Select the domain name and proceed to checkout.
  4. Provide the necessary information and complete the purchase process.
  5. Configure your domain settings to use it with an email hosting service.

How to use email domain name?

Using an email domain name

  1. Registering a domain name through a domain registrar.
  2. Setting up an email hosting service or using an existing one that supports custom domains.
  3. Creating email addresses using your domain name (e.g., yourname@yourdomain.com).
  4. Configuring your email client or webmail interface to send and receive emails from your custom domain.

What is a custom email domain?

A custom email domain is a personalized domain name used for email addresses, instead of using a generic email provider's domain. For instance, rather than having an email address like "yourname@gmail.com," a custom email domain allows for an address like "yourname@yourbusiness.com." This provides a professional and branded email address for personal or business use.

How long does it take to activate my custom email domain?

Activation is immediate once your domain registration is confirmed. You can start setting up email accounts right away.

Can I transfer an existing domain to Neo?

Yes, you can transfer your existing domain to Neo. We provide a straightforward transfer process and full support throughout.

What if my preferred domain name is taken?

If your desired domain is unavailable, Neo offers suggestions for close alternatives available for registration.

Are there additional costs for high-traffic domains?

No, Neo charges a flat rate for domain registration without extra costs for high-traffic volumes.

See all Neo features »