Emails are the primary method of business communication. With companies providing integrated systems, emails have become a way to provide access to user accounts and streamline all operations with a single login platform and method. This has also been the case with  TELUS, the most well-known telecommunications services provider in Canada. Its email service, TELUS Webmail, is a Single Sign-On (SSO) system offered by the company, allowing users to use one platform to explore the company’s integrated services, such as Wi-Fi, electronics, and home security systems. Customers who sign up for any of TELUS's services are given a free email account to use for communication and accessing their account details.

Typically, an email address consists of a username and domain (username@telus.net, for instance). With the TELUS email service, users can access their email accounts online from any web browser. Do you want to know more about TELUS webmail hosting and how to create your own account? This comprehensive blog will guide you through the process of setting up an email account with TELUS email hosting and provide you with additional details about its hosting security plans. Let’s get started!

Introducing TELUS Webmail

TELUS webmail hosting is a service offered by the renowned Canadian public broadcasting organization, TELUS, and helps users manage their emails. TELUS webmail hosting improves manageability, security, and performance for your personal and professional use.

Moreover, users with internet access can send and receive emails using any browser with TELUS email hosting. The platform is built with AJAX technology, allowing you to work faster with less reloading of the entire page. With its multi-device support feature, mobile phones can also access TELUS email. The following are some of its main features:

• Secure & Safe Email Client: TELUS is known for offering consistent internet and email services. The platform offers a secure mailing experience as well. 
• Excellent Customer Support: If you encounter any issues, the exceptional customer support of TELUS webmail hosting may prove to be essential in resolving them.
• Modern Features: TELUS strives to innovate email services with new features to give users a seamless, up-to-date experience to the users.

TELUS Migration to Google 

Since 2022, TELUS has entered into a strategic partnership with Google to develop novel services and solutions that facilitate digital transformation jointly. With this partnership, all TELUS email accounts have been shifted to Google’s Workspace infrastructure. This ten-year agreement will increase TELUS's operational efficiency and bring new solutions and enhanced customer experiences.

With the robustness and integrated convenience of TELUS email with the user-friendliness and accessibility of Google, customers can enjoy an improved email experience, security, dependability, and functionality. You will need to schedule your upgrade to the new platform in order to keep using the existing TELUS email. Moreover, moving emails from TELUS webmail to Gmail is helpful for:

• Consolidation of Accounts: Some users may find it challenging to keep track of several email addresses. Therefore, users prefer to merge email account data to manage all emails from a single email account. As a result, users can import their TELUS emails to Gmail.
• Google Services Integration: Users can integrate their Gmail accounts with other Google services, such as Google Drive, Calendar, and Docs. Those who transfer or switch from TELUS email to Gmail can benefit from these extra features and improve their operational environment.
• External Email Backup: Users can create an external email backup of their important emails by transferring their TELUS account to Gmail. If users are unable to access their TELUS account, this email backup helps them access or recover their emails.

TELUS Email Migration Steps

For the optimal migration experience of your TELUS email account, use the Gmail app on a mobile device or the web browser version at mail.google.com/a/telus.net. This guarantees that you are up to date, have access to all new features and benefits, and face no additional fees. The migration instructions are straightforward and as follows:

1. Access the Telus webmail hosting link.
2. You can add your existing Telus email account and enter your account ID and password.

3. Click Next and enjoy access to your TELUS account.

If you’ve forgotten your password, you can reset your password using the following instructions:

1. Open the official website or app and click on My TELUS.
2. Proceed to Internet > Email.
3. Locate the email account for which you want to update the password.
4. Proceed to modify your password.
5. To validate your account, you will receive a one-time passcode sent to an alternate contact method, such as email. 
6. After selecting a contact method, select Send code.
7. After entering the code you received, click "Submit."
8. Choose Change password after entering your new password.
9. Your email account password has been updated. You can now use this password to access your email account. 

How does Activation Work?

You can access a TELUS email account by purchasing any of the company’s diverse range of products, from internet services to online security and streaming services. Upon enrolling in a TELUS plan and accessing My TELUS, you will be prompted to activate your subscription via email. To activate your subscription, follow these steps:

• You can create a My TELUS account or sign in with your current TELUS credentials by clicking on the link in the email to direct you to My TELUS.
• Go to the "Subscriptions" page, where your subscription to TELUS will be visible.
• First, choose "Activate subscriptions" under the product menu and then click "Activate."

How to Create a New Email Account on Telus

If you have TELUS Internet service, you can use TELUS email for free. If you need support from TELUS at 1-888-811-2323, call 1-888-811-2323 to set up a new email account, and one of their agents will be pleased to help. After that, you must perform the following steps:

1. Go to mail.google.com/a/telus.net or email.telus.net.
2. Put in your password and username.
3. Conform to the terms and conditions of Google (a technical prerequisite).
4. Configure your account recovery procedure.

How to Setup Email Account on Other Email Programs 

If you want to manage all your email accounts from a single platform, you can do that easily since TELUS is easily integrable with any webmail hosting or email client. Here are the steps to set up your TELUS account on other email programs, including Apple Mail:

Mobile devices: Apple Mail app

You can use the Mail app that comes with your iPhone or iPad to use your TELUS email:

1. From your home screen, start the Settings app.
2. Select Passwords and Accounts.

Source

3. Select "Add account."
4. You can grant Google access to your device by choosing Google and clicking Continue.

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5. Click Next after entering your TELUS email address.
6. After entering your password, select Next. If you have forgotten your account password, you can reset it online.
7. Click Save to complete your setup.
8. Ensure that your email services are synced

Laptop or desktop: Using other email programs

If you want to use an alternative email program, such as Gmail or Outlook, to access your TELUS email, follow the instructions below. 

Step 1: Allow your devices to access your email account.

1. Open your email account in a browser of your choice by visiting email.telus.net.
2. Go to the Google Apps menu (the 9-dot menu) and select Account.
3. Select Security on the left-hand side.
4. Scroll down to “Less secure app access” and select Turn on access.
5. Toggle “Allow less secure apps switch” to On.

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Step 2: Enable IMAP or POP access.

1. Go to email.telus.net in a browser to access your email account.
2. To view all settings, click the gear icon in the top right corner and choose "See all settings."
3. Choose POP/IMAP and Forwarding from the top menu.
4. Choose Enable POP from that menu's POP access section.
5. Click "Save changes."

Step 3: Update your IMAP or POP settings on your device

When updating your settings, make use of the information below:

IMAP

POP

Incoming mail server

• imap.gmail.com
• Requires SSL: Yes
• Port: 993

• pop.gmail.com
• Requires SSL: Yes
• Port: 995

Outgoing mail server (SMTP)

• smtp.gmail.com
• Requires SSL: Yes
• Requires TLS: Yes (if available)
• Requires authentication: Yes
• Port for SSL: 465
• Port for TLS/STARTTLS: 587

• smtp.gmail.com
• Requires SSL: Yes
• Requires TLS: Yes (if available)
• Requires authentication: Yes
• Port for SSL: 465
• Port for TLS/STARTTLS: 587

If you require more assistance, you can contact the consumer support of the email application provider. 

Introducing Neo: Professional Email Hosting Service 

If you are looking for an even more feature-rich and dynamic alternative to TELUS email, let us introduce you to Neo. This email hosting platform is an excellent choice for small businesses seeking a complete suite of business email and communication solutions that will help them build their brand. It lets you integrate your existing domain, purchase a new domain, or use a .co.site domain, which is free for a year.

Furthermore, the platform also enables anyone to create a one-page website with an easy-to-use editor. The best part is that the single-page website is completely free on all of Neo’s plans, allowing you to start your online journey easily and affordably.

Here are the features that set Neo apart from other email providers:

• You can track the performance of your email marketing campaigns with read receipts.
• The platform provides pre-made email templates along with AI email writing assistance, which can be used to respond to common inquiries quickly or draft new emails without stress.
• Follow-up reminders to make sure that communication is timely.
• It provides cutting-edge anti-spam, two-factor authentication, and encryption features to improve security.
• Permits POP/IMAP compatibility with third-party mail apps.

Pricing: There are 3 Neo plans in total. 

• Starter: Starting from $1.99/mailbox/month, annual billing
• Standard: $3.99/mailbox/month, annual billing
• Max: $7/99/mailbox/month, annual billing
• Free trial: 30 days

Wrapping Up

TELUS email offers an integrated service, allowing users to keep up-to-date with any account information, access other TELUS services, and ensure smooth communication overall. However, with their email service now migrated to Google, it offers additional features that can help you manage your communication effectively.  

However, if you are on the lookout for a professional email service and increasing your brand awareness, then Neo is one of the best options. With this dynamic platform, you can take complete control of your interactions and improve your online presence with its advanced and flexible email hosting service and other collaboration tools. So, register to Neo today and grow your business!

Frequently Asked Questions (FAQs)

Q1. Why is TELUS collaborating with Google?

Telus, one of the greatest and most well-known brands in the telecommunication sector, has teamed up with Google to develop innovative services and products jointly and increase its customer base by targeting new segments. 

Q2. Will my data be accessible to Google?

Although Google's network of widely dispersed data centers will house your data, TELUS has a strong information security governance program in place to ensure that your personal data is protected with the necessary security measures. They use administrative, physical, and technical security measures to protect customer data.

Q3. Will I be unable to access my email via webmail.telus.net anymore?

No, you won't be able to use the TELUS webmail hosting platform to access your email after it has been migrated. You will be taken to Google’s sign-in page automatically if you use Webmail after your migration date. It is suggested that you save this updated page to your bookmarks for future convenience.